Additional Information
The $document application process is fast, secure and entirely online.Frequently Asked Questions
Answers to the most frequently asked questions.All foreign citizens need a valid $document, except for citizens from countries who are exempt. Scroll to the top of the page to determine the $document requirements for your nationality.
The $document you require for your trip depends on your nationality and purpose of your trip (eg. tourism, business). Scroll to the top of the page to determine the exact $document requirements for your trip.
Yes, you can add as many travellers as necessary to the application form. It is strongly recommended to apply for all people travelling together in one single application.
Note that all travellers must be the same nationality. To apply for groups with travellers of different nationalities, please complete one application for each different nationality.
We offer high-quality travel authrisation, visa, and immigration services. A variable service fee is charged for this, which is added to the government fee. The professional services provided by us include: assistance with the Visa or Travel Authorisation application, accuracy- and sense-checking applicaton submissions, providing information regarding the $document application, including the status and result or the application, liaising directly with the government authorities where required, and offering continuous support by phone, chat, and email.
The following methods of payment are accepted: Visa, Mastercard or Bank Transfer.
You can also pay by phone, where American Express is accepted.
No. Once the application has been submitted, the $document application begins processing automatically and fees are non-refundable.
In the rare case that your application is rejected due to an error on our part, you will be entirely refunded for the service fee.
Please note that if inaccurate information is provided, or if $destination rejects your applications due to any reason other than aan error on our part, you will not be eligible for a refund.
Other Terms and Conditions apply.
No, we are a private company and not affiliated with any Government.
Upon arrival at immigration you will need to present your passport and a print-out of your $document, if you are required to have one.
Once the $document is approved, it will be emailed to you. You must print a copy to carry with your passport and bring it along when you travel. When you arrive in $destination, you must have your $document printout with your passport.

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